| 1 |
Add and manage all call information with date, time, client details and route’s call to the right person |
| 2 |
All inbound and out bond calls information gets stored in the Contact history database. This application helps to tracks time spent on each call |
| 3 |
User can search a call history month wise and day wise by using client details. Notes can be added to each call history |
| 4 |
All call histories can be viewed, edited and saved in this application. Call details can be edited by the administrator |
| 5 |
Different office locations can be added in this application and all the call details can be viewed by office locations |
| 6 |
All the calls can be sorted and saved by client wise, project wise and location wise. Reports can be generated by using the same criteria |
| 7 |
User can follow up a call and save the information for future use. Follow up information can be added to the call history |
| 8 |
Call histories can be made inactive and at a later stage can be suspended from this application.
User can follow |
